Support
Need help with 3R PROJECTS? Here's how to reach us, plus answers to the most common questions.
Contact us
Email us at [email protected]. We answer on business days, usually the same day.
If your company already uses 3R PROJECTS, you can also open a case from the system: the Support menu. That way we know which company it is and reply right there.
Frequently asked questions
I forgot my password
On the sign-in screen (in the app or on the web), tap Forgot your password? and follow the instructions we email you.
I'm not getting notifications on my phone
In the app, go to My account → Phone notifications. If they're off, turn them on in your phone's settings. You can send yourself a test notification from the same screen.
My company uses its own server
Accounts on a company's own server are managed by that company. To change your access or password, talk to your company's system administrator.
How do I delete my account?
In the app, go to My account → Delete account. If you manage the company, you can request the deletion of your account there; if you're an employee, the request goes to your company's administrator. You can also email us at [email protected].